Cyber Fraud Help: Choose Your Situation

Use this route when a payment has already gone through, including a fake investment or job scam.

1. Contact your bank or payment provider using its official app, card number or verified website. Report the fraud and request available protective action.
2. Call 1930 immediately and provide the transaction details; record your acknowledgement.
3. Report or complete the complaint at cybercrime.gov.in. Preserve UTR, receipts, messages and your complaint references.

Rapid reporting can assist efforts to trace or hold funds, but recovery is not guaranteed.

Use this route if the communication appears fraudulent but you have not made a payment.

1. Do not share OTPs, passwords or PINs, click suspicious links, or install apps at the caller's request.
2. Report suspected fraud communications using the Sanchar Saathi (Chakshu) facility.
3. If money has already been transferred, instead notify the bank immediately, call 1930 and report through the national cybercrime portal.

Use the affected service's own security and recovery tools, not an unknown ‘recovery agent’.

1. Use a trusted device to access the service's official account-recovery process. Change passwords and sign out unrecognised sessions.
2. Enable two-factor authentication; warn contacts not to trust requests sent from the compromised account.
3. Preserve suspicious login notices and messages. Where cybercrime occurred, file a report at cybercrime.gov.in. If money is missing, also notify the bank and call 1930.

A demand to stay on video call or pay money to avoid a supposed ‘digital arrest’ is a recognised scam pattern.

1. Do not transfer money or share credentials. End the call and verify any allegation independently through the actual authority.
2. Preserve relevant numbers and messages; report the attempt through the cybercrime portal.
3. If money has been paid, contact your bank and call 1930 immediately. For immediate physical danger, call 112.

Choose this when someone threatens to publish material, harm you or extort money online.

1. Preserve messages, usernames, URLs and dates. Avoid forwarding private material or paying the person making threats.
2. Use the relevant reporting category at cybercrime.gov.in and contact your local police where appropriate. The portal has dedicated reporting routes for certain crimes against women and children.
3. For immediate danger to personal safety call 112; if money was taken, also notify the bank and call 1930.

Use this if someone has created an account that falsely represents you or is misusing your identity.

1. Preserve the profile URL, username, screenshots and any messages, without unnecessarily spreading personal data.
2. Report the impersonation using the affected platform's own official reporting tools. Secure your genuine account.
3. If the impersonation involves cybercrime, report the facts through the government cybercrime portal. If a financial loss occurred, also contact the bank and 1930.